Yes. Please see Cleaning HUG for washing instructions.
No. Music is very personal so we have provided HUG ready for you to add your own music. For details on how to do this, please see Adding music to HUG.
Please see Adding music to HUG for detailed instructions.
HUG is available to buy from Story & Sons and the Alzheimer’s Society shop. Multibuy discounts are available from Story & Sons / Ravencourt ltd. – please get in touch with them on sales@ravencourt.com to find out more.
Yes, HUG is now available from our resellers in USA, Canada, Mexico, Australia and New Zealand. On ‘Our Shop’ page you can select the appropriate region in the world.
If you have a question about a HUG purchase you may find the answer on our ‘Using HUG‘ web page. For any other queries please contact our retail partner Ravencourt on sales@ravencourt.com.
Yes. You can have just the heartbeat on by switching on the heartbeat and turning down the volume dial.
Please refer to Charging HUG for further information.
As pacemakers vary and are so crucial to the health of the people who need them, we do not advise the use of the HUG electronics unit by someone who has one fitted.
We have a dedicated section of our website for the research behind HUG. Please see the Research page for more information.